CANDYKING DON’T BIN YOUR RECEIT HALLOWEEN CAMPAIGN 2026
Read the terms and conditions carefully before participating. The campaign is only valid under the conditions stated here. These terms and conditions and Cloetta’s privacy policy prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of the terms and conditions and by participating, all entrants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy for your information.
About the campaign and Promotional Period
As part of Cloetta Group and/or owner and proprietor of the CandyKing business and trademarks, the campaign is promoted and sponsored by Cloetta UK Limited, Fort Southwick, James Callaghan Drive, Fareham, Hampshire, PO17 6AR (“Promoter”).
Now you have the chance to make Halloween even more exciting with CandyKing. Don’t bin your CandyKing Pick & Mix receipt, it could give you the chance to win a £200 Merlin gift card.
The promotion will run from 00:01 28/09/26 – 23:59 31/10/26. Any entries received outside the promotional period will not be accepted.
Terms and Conditions
1. Requirements and Eligibility
This campaign is open to;
- Legal residents of the UK,
- aged 18 or over,
- excluding employees and the immediate families of the Promoter, its subsidiaries, other group companies, its agents, or anyone else professionally connected with this promotion.
Purchase CandyKing Pick & Mix, scan the QR code or visit https://candyking.com/en_gb/halloween-competition/, enter the requested contact details, take a photo of your CandyKing receipt and upload it/attach it to the entry form, then press “Submit Competition Entry” to participate. Purchase necessary. Retain receipt. Internet access required.
2. Entry
To enter the prize draw, purchase CandyKing Pick & Mix, scan the QR-code or visit https://candyking.com/en_gb/halloween-competition/ enter your contact details; first & last name and your e-mail address. Take a photo of your CandyKing receipt and upload it/attach it to the entry form, then press “Submit Competition Entry” to participate. All valid entries will be entered into the corresponding weekly draw (Sunday to Saturday, except for the last week where it is Sunday to Friday). Purchase required. Retain receipt. Internet access required.
When registering a profile, you will be able to consent to receive newsletters and marketing from CandyKing. This is optional and is not a requirement for participation in the campaign.
By giving you consent, you will receive CandyKing’s newsletters with the latest updates about CandyKing, events, products, and campaigns to the email address you provide when registering the profile
The consent is valid during 18 months whereby it automatically lapses or until you revoke it. Your consent can be revoked at any time via the link in each email or by contacting CandyKingCampaign@cloetta.com. Choosing to revoke you consent will not affect your participation in the campaign. See our privacy policy (link below) for more information about privacy.
During the term of the campaign, you can participate in weekly prize draw. Max 1 entry per person per week.
Entrants who make an entry on someone else’s behalf will be disqualified, at the Promoter’s discretion. Entries (bulk or otherwise) made from trade, syndicates, consumer groups or third parties will not be accepted. If it becomes apparent that a participant is reposting the same content multiple times or using a computer(s) to circumvent this or any other condition by, for example, the use of ‘script’, ‘brute force’ or any other automated means, that person’s entries will be disqualified and any prize award will be void. Incomplete, illegible, invalid or misdirected entries will not be accepted. Proof of sending will not be accepted as proof of delivery. The Promoter takes no responsibility for entries delayed, incomplete or lost due to technical reasons or otherwise.
3. Winning a Prize
For a chance to win, you will need to purchase CandyKing Pick & Mix and enter the competition by scanning the QR code or visiting (https://candyking.com/en_gb/halloween-competition/) and completing the entry form with your first name, last name and email address. Upload a photo of your CandyKing receipt with your entry. A valid entry requires a qualifying purchase and all required information. One entry per person per week. Incomplete or fraudulent entries will be disqualified. There will be 5 winners in total. 1 winner will be drawn each week of the campaign as shown below. All winners will be randomly drawn among all the participants who meet the requirements that week. If you are selected as a weekly winner and wish to continue participating in the competition, you must make a new qualifying purchase and submit a new entry to have a chance of winning again in a subsequent week.
All eligible entries will be entered into the corresponding weekly prize draw. The winners will be selected via a randomised computer process. Each winner will be verified subject to disqualification
28/09/2026-04/10/2026 | 1 | 05/10/2026 | 1 x Merlin gift card |
05/10/2026-11/10/2026 | 1 | 12/10/2026 | 1 x Merlin gift card |
12/10/2026-18/10/2026 | 1 | 19/10/2026 | 1 x Merlin gift card |
19/10/2026-25/10/2026 | 1 | 26/10/2026 | 1 x Merlin gift card |
26/10/2026-31/10/2026 | 1 | 02/11/2026 | 1 x Merlin gift card |
Total Winners | 5 |
The prize consists of: 1 x £200 Merlin Gift Card, 5 gift cards in total.
4. Receiving Prizes
No cash or other alternative prize will be provided in whole or in part, except that in the event of circumstances outside of its control the Promoter reserves the right to substitute a similar prize of equal or greater value. The prizes are non-transferable.
The participant is responsible to pay any taxes should that be applicable to the winnings.
In order to claim their prize, the winer is required to submit a valid email address, to which the prize shall be sent, within 14 days of initial contact. County of residence will be requested for the purpose of the winners list if no objection is received.
In the case that they do not respond in time, reject the prize or are ineligible another winner will be selected using the same methodology as above. This process will take place once only. If the alternative winner does not successfully claim the prize, the prize will be deemed null and void. Entrants are encouraged to monitor their connections during this time in case they are a winner.
Prizes will be delivered within 28 days of prize claim and the completion of the verification process. It is the winner’s responsibility to make sure that delivery of the prize is possible, and to pick up the shipment from a collection point. The winner is also responsible for any additional costs in case of a failed delivery or if the shipment is returned to sender due to the winner’s failure to pick it up from collection point. No prizes will be shipped to addresses outside of UK borders.
5. Additional prize terms Merlin
Merlin Gift Card Terms and Conditions
These Terms and Conditions (“Agreement”) apply to the Merlin Gift Card (hereinafter referred to as the “Gift Card”). Please read these Terms and Conditions carefully as they constitute a legal contract between you, the Cardholder, and Merlin Gift Card(“us,” “we,” or “our”). By using the Gift Card, you agree to be bound by the terms outlined herein. Make a note of the 16 digit number on the front of your Gift Card and keep this in a safe place.
Merlin Gift Card
The Merlin Gift Card is a product owned and operated by us (Virgin Incentives) to be spent online with Merlin Entertainments attractions. This Gift Card is a partnership between ourselves and Merlin, however Merlin Entertainments does not own or operate the gift card. Therefore any issues or questions regarding the card itself should be directed to us, and any issues or questions regarding the products purchased by your gift card should be directed to the attraction you bought from.
The Merlin Gift Card is a prepaid Mastercard that can be used online to purchase admission tickets, short breaks, fastrack and VIP experiences on each of the attraction’s websites. A comprehensive list of participating attractions can be found on our Website – merlingiftcard.co.uk. Please note that the Gift Card cannot be used in-person at any of Merlin’s attractions, and must be spent online via the specific attraction’s websites.
We update our list of participating attractions on a regular basis, but are unable to guarantee that the list is accurate and complete. We reserve the right to withdraw or change the range of attractions available at any time and without prior notification.
The Gift Card is valid for a period of 12 months from the date of purchase or last load.
The Merlin attractions that are part of the Merlin Gift Card are: Alton Towers Resort, LEGOLAND® Windsor Resort, THORPE PARK Resort, Chessington World of Adventures Resort, Warwick Castle, DreamWorks Tours Shrek’s Adventure! London, Madame Tussauds London, the London Eye, London Eye River Cruise, LEGOLAND® Discovery Centre (Birmingham, Manchester), the Blackpool Tower Attractions (the Blackpool Tower Eye, the Blackpool Tower Circus, the Blackpool Tower Ballroom), Madame Tussauds Blackpool, SEA LIFE Centres & Sanctuaries based in the UK (Birmingham, Blackpool, Bray, Brighton, Great Yarmouth, Loch Lomond, London, Manchester, Hunstanton, Scarborough, Weymouth), The Dungeons (London, Edinburgh, York, Blackpool) based in the UK, The Bear Grylls Adventure, Cadbury World, The Gruffalo & Friends Clubhouse and Peter Rabbit™: Explore & Play. (All of these attractions shall be collectively referred to as “Attractions” and “Attraction” shall be interpreted accordingly).
Scope of this agreement
Your Merlin Gift Card is a prepaid Gift Card. This is not a credit, charge or debit card and is not linked to your bank account in any way. Funds held by us on your behalf are not considered deposits, and you will not earn any interest on the funds loaded on your Gift Card.
Your Gift Card has been issued by PPS pursuant to a licence from Mastercard International Incorporated. The funds associated with this Gift Card is provided to you by us, and will be denominated in pounds sterling. Your rights and obligations relating to the use of this Gift Card are set out in this Agreement, which is between you and us. You have no rights against Mastercard International Incorporated or their respective affiliates. If you experience any difficulties in using the Gift Card you should contact Customer Services.
Purchase, Loading and Activation
Gift Cards can be purchased via our B2B team who can be contacted at www.virginincentives.com/contact/ and Virgin Incentives third party relationships
The Gift Card is loaded with funds at the time of purchase.
Your Gift Card can be used to make purchases from participating Merchants.
A list of participating Merchants can be found on the Merlin Gift Card website.
You cannot withdraw cash at ATMs or get cash-back at a Merchant with your Gift Card.
Your Gift Card can be reloaded or ‘topped up’. You can do this on the Merlin Gift Card website.
You can purchase up to a total value of £1000 per gift card. Please keep your receipt as proof of purchase.
If your Gift Card is lost or stolen, you can report it and have the Gift Card blocked. However we cannot replace or refund the Gift Card.
You will not receive a PIN number for your Gift Card.
We may require evidence of your identity and your residential address. We may ask you to provide some documentary evidence to prove this and we may carry out checks on you electronically.
Using your Gift Card
Your Gift Card can be only be used to make purchases from the attractions listed on the Merlin Gift Card website – merlingiftcard.co.uk
Please follow these steps when redeeming your Merlin Gift Card.
Please note that Merlin Gift Card and e-Gift Cards can only be used to purchase products available online:
You can only use your gift card for the whole value of the transaction. Part payment is not possible for online purchases.
Please visit the website of your chosen attraction e.g. Alton Towers Resort.
Add products to your cart, for example admission tickets or a hotel stay.
Upon checkout, select ‘pay by credit/debit card’ option and select Mastercard for the card type.
Enter the 16-digit card number on the back of the card.
The expiry date will be the ‘online code’ number which will be on the back of the card.
Then enter the CVC2 number, which can also be found on the back of the card.
Enter the card holder details for the customer name.
Enter all other details required and then simply confirm your order!
Your Card can only be used for purchasing goods and services at participating Merchants, however, like any payment card we cannot guarantee that an attraction will accept the Gift Card. The list of participating Merchants and how they accept the Gift Card (in store, online or by phone) may change from time to time.
Once you have made a purchase with your selected attraction, you are bound by the terms and conditions of that attraction.
You can only use one Gift Card per transaction online and your Gift Card cannot be used as part payment.
As you use the Gift Card, the Available Balance will be reduced by the full amount of each purchase including taxes, charges and other fees, if applicable.
The Gift Card can be used to pay the full amount of the purchase and applicable taxes, if Available Balance on the Gift Card is sufficient. If the amount of Available Balance is not sufficient to complete the transaction, the transaction will be declined. Please be aware that you may not usually stop a transaction once it has been authorised. You will be responsible for all transactions where you authorise such transactions, regardless of the manner of such transaction.
We may refuse to execute a transaction if the transaction is unlawful, fraudulent, or you do not have sufficient Available Balance. If we refuse to execute a transaction, you can check the balance checker on the Merlin Gift Card website at https://www.merlingiftcard.co.uk/balance-checker to ensure there was enough Available Balance to cover the transaction, or can ask us why we have not executed a transaction by contacting Customer Services. Unless the law prevents us, we will explain why and we will also tell you what you can do to correct any errors in the transaction.
Please bear in mind that many sites won’t deduct payment until goods are dispatched so please be aware of these variances when checking your Available Balance and ensure that you always have sufficient Available Balance to cover your purchases.
When you use the Gift Card, the Merchant should provide you with a receipt. Please check the receipt to verify the transaction amount. If the amount is incorrect, you should notify the Merchant to correct the error. If you have a problem with a purchase or a dispute with a Merchant, you must deal directly with the Merchant. Furthermore, any returns or exchanges will be governed by the policies of the Merchant and applicable law.
We may refuse to permit a transaction if:
We suspect you are in breach of this Agreement; or
We suspect fraudulent or illegal activity is taking place; or
If you attempt to spend more than the Available Balance on your Gift Card.
Any returns and exchanges for goods purchased will be governed by the policy of the Merchant and applicable law. The Merchant may not apply a credit to your Gift Card and instead might issue its own note of credit for a refunded item.
If you dispute a transaction that has been processed on your Gift Card you should contact the attraction to resolve the dispute.
Foreign Currency Transactions
You cannot make any transaction in any other currency other than pounds sterling. If you make any transaction in any other currency other than pound sterling, your transaction will be declined.
Checking your Balance
You can check your Available Balance for free by visiting the Merlin Gift Card Website.
Card Expiry
Your Gift Card will expire when you have exceeded the Gift Card expiry date printed on the front of your Gift Card. Once your Gift Card expires, this Agreement terminates.
Unused Funds
You are unable to redeem any unspent Available Balance on the Merlin Gift Card following the expiry date. The Merlin gift card cannot be extended, once expired the card and any remaining funds become void.
Cancellation And Refund Process
Purchasers of Merlin Gift Cards are entitled to a 14-day ‘Cooling-Off Period.’ To claim a refund, please Contact Us with details of your Merlin Card (including your original order details). A full refund will be issued to the card used for the Merlin Gift Card purchase. Following the 14 day ‘Cooling-Off Period’ we are unable to fulfil a refund. Please Note that once you have used your Merlin Gift Card to make a purchase, it is not possible to cancel either your Merlin Gift Card, or the purchased products so please check carefully before confirming your purchase. Once you have made a purchase you will be bound by the terms and conditions of your selected attraction and will not be able to swap over to a different attraction following the purchase.
Lost or Stolen Gift Cards
Virgin Incentives and Merlin Entertainments are not responsible for lost or stolen Gift Cards. Treat the Gift Card like cash, and safeguard it accordingly.
Report a lost or stolen Gift Card immediately to Customer Services by contacting us through the contact information provided on the Merlin Gift Card Website. We can block your Gift Card from further use.
We are not able to re-issue or refund any lost or stolen gift cards.
Cardholder Liability and Authorisations
You must keep your Gift Card safe. You must also keep safe any security information or credentials related to the Card. You will be liable for all unauthorised transactions that arise from the use of a lost or stolen Gift Card or the misappropriation of the Gift Card if you fail to: keep the Gift Card and/or security features of the Gift Card safe, notify us that your Gift Card is lost or stolen.
You will be liable for all transactions that take place as a result of you acting fraudulently or failing to comply with this Agreement with intent or gross negligence. Any such transactions and any fees and charges relating to such transactions will be deducted from the Available Balance on your Gift Card.
Our Liability
We will not be liable;
If, through no fault of ours, you do not have enough Available Balance on your Gift Card to complete a transaction,
If a Merchant refuses to accept your Gift Card,
If a website where you are making a transaction does not operate properly,
If circumstances beyond our control (such as fire, flood or computer or communication failure) prevent the completion of any transaction, despite reasonable precautions that we have taken.
If any issues were unexpected. It was not obvious that it would happen and nothing you said to us before we accepted your order meant we should have expected it (so, in the law, the loss was unforeseeable).
If any issues were caused by a delaying event outside our control. As long as we have taken the steps set out in the section We’re not responsible for delays outside our control.
If there was something you could have avoided by taking reasonable action. For example, damage to your own digital content or device, which was caused by digital content we supplied and which you could have avoided by following our advice to apply a free update or by correctly following the installation instructions or having the minimum system requirements advised by us.
For a business loss. It relates to your use of a product for the purposes of your trade, business, craft or profession.
For indirect or consequential loss you may suffer, or for any other exception stated in our Agreement with you.
In the event of suspected or actual fraud or security threat to your Gift Card, we reserve the right to refuse, suspend, or cancel the Gift Card. We may use SMS, telephone, post, email or another secure procedure to contact you. We may ask you to verify your identity for security purposes.
Variation
We may change this Agreement, including charges, fees and introduce new terms. If we make any changes, we will provide you with prior notice by email (provided you have given us an up-to-date email address) and will ensure the most recent version is always available on the Merlin Gift Card Website. If you have not provided us with your up-to-date email address you will not receive any notification of changes we make to this Agreement. You will be deemed to have accepted the changes by continuing to use your Gift Card after the notice period. You may terminate your Gift Card any time within the notice period if you do not agree with the changes to the Agreement and subject to your remaining funds, you can redeem your total Available Balance at that time.
There are some situations where we can make changes to this Agreement and we do not have to tell you in advance. These are changes you probably expect because of the nature of the product or service, or that you won’t mind about because they are favourable to you. We do not have to tell you personally in advance when any of the following happen:
If the change is in your favour, if we reduce your charges, if we make this Agreement fairer to you, or if we introduce a new service or feature from which you can benefit. We make a change because a change in law or regulation says that we have to by a particular date, and there isn’t time to give you notice.
Privacy and Data Protection
Some personal data will be necessary for us to provide you with the Gift Card and services under this Agreement. Virgin Incentives are the data controllers and PPS is the data processor in respect to our responsibilities in providing you with the services subject to this Agreement and will use your personal data for this purpose. Please see the Privacy Policy published at https://www.virginincentives.com/privacy-policy/
Complaints
If you have concerns or complaints regarding your Gift Card or its management, please contact Customer Services for investigation by emailing merlingiftcard@virginincentives.co.uk .We will address your complaints promptly and fairly.
Assignments
The Gift Card may only be used by the purchaser or any person to whom they transfer their rights under this Agreement. The purchaser or the person to whom the Gift Card has been given will be subject to this Agreement. Once you purchase the Gift Card or have been given the gift card, it is for your use only and you are wholly responsible for the use of the Gift Card according to this Agreement.
Law
English law applies to this Agreement. You and we agree the courts of England and Wales will have jurisdiction to hear any disputes arising in relation to this Agreement.
This Agreement is available only in English and all communications from us will be in English. We will only accept communications and instructions from you in English.
These terms are governed by English law and wherever you live you can bring claims against us in the English courts. If you live in Wales, Scotland or Northern Ireland, you can also bring claims against us in the courts of the country you live in. We can claim against you in the courts of the country you live in.
The contract created by these terms is between you and us. Nobody else can enforce it and neither of us will need to ask anybody else to sign-off on ending or changing it.
If a court or other authority decides that some of these terms are unlawful, the rest will continue to apply.
We might not immediately chase you for not doing something (like paying) or for doing something you’re not allowed to, but that doesn’t mean we can’t do it later.
We can transfer our contract with you, so that a different organisation is responsible for supplying your product. We’ll tell you in writing if this happens and we’ll ensure that the transfer won’t affect your rights under the contract. If you’re unhappy with the transfer you can contact our Customer Service Team to end the contract and we will refund you any payments you’ve made in advance for products not provided.
By purchasing and using the Merlin Gift Card, you agree to these Terms & Conditions. Violation of these Terms & Conditions may result in the cancellation or suspension of the Gift Card. Virgin Incentives reserves the right to interpret and enforce these Terms & Conditions at its discretion.
Visit https://www.merlingiftcard.co.uk/tcs/ for more details.
6. General Information
By entering the campaign, entrants and the winner agree to forever and irrevocably indemnify and release COLUMBIA TRISTAR MARKETING GROUP, INC., and its affiliates and licensees from any and all liability in connection with this campaign and any prizing in connection with it.
Publicity:
Winners may be requested but are not obliged to take part in reasonable publicity in connection with this promotion. This may include a request to use the winner’s name and image in connection with such publicity.
Winners List:
The Promoter will make available a list of winners’ surnames and counties of residence to members of the public or regulators who request such details within 3 months of the closing date of this promotion. Entrants can object to disclosure, or request that disclosure be limited in scope by contacting CandyKing-Campaign@cloetta.com. We may nevertheless disclose the information to the Advertising Standards Authority if required to do so. You may request a copy of the winners list by emailing CandyKing-Campaign@cloetta.com. The Promoter reserves the right to refuse such requests.
Verification:
The Promoter reserves the right to verify all entries including but not limited to asking for proof of purchase and ID (passport, driving licence or equivalent). The Promoter reserves the right to refuse to award a prize or withdraw prize entitlement and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these terms and conditions, the spirit of the promotion, any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating or won using fraudulent means. It is the responsibility of the entrant to provide correct, up-to-date details when entering the promotion and on prize acceptance. The Promoter cannot be held responsible for winners failing to supply accurate information which affects prize acceptance or delivery of their prize.
Liability:
If for any reason any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, traffic congestion, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion modify or suspend the promotion or invalidate any affected entries.
If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions, the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.
The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion, the fulfilment of the prizes and/or the use of the prizes, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
The Promoter has no control over internet or communication networks and is not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise. The Promoter will not be held liable to any individual for any fraud committed by any third party nor for any event beyond its control including, but not limited to, user error and any network, computer, hardware or software failures of any kind which may restrict, delay or prevent a participant’s entry to the promotion.
If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these terms and conditions and the remaining clauses shall survive and remain in full force and effect.
The Promoter’s decision is final with regard to all promotional matters and no correspondence will be entered into.
These terms and conditions (and any non-contractual issues which arise out of or in connection with them) will be governed by relevant local law with any disputes as to the meaning of these terms and conditions subject to the exclusive jurisdiction of the English and Welsh courts unless you live in Scotland, in which case your local courts will have jurisdiction.
Complaints:
If you have any complaints, please contact CandyKing-Campaign@cloetta.com. In the event of a dispute over the rules, conduct, results, and any other matters relating to the contest, the Promotor’s decision will be final.
If you experience technical problems, contact: CandyKing-Campaign@cloetta.com.
Data Protection:
The Promoter will only use the personal details supplied for the administration of the promotion and for no other purpose, unless we have your consent. Your personal details will at all times be kept confidential and in accordance with current Data Protection legislation. Click https://www.cloetta.com/sv/om-webbplatsen/privacy-policy/ for the Promoter’s Privacy Policy. Data will be stored for 3 months after the close of the promotion before deletion. You can request access to your personal data, or have any inaccuracies rectified, by sending an email to CandyKing-Campaign@cloetta.com. By participating in the promotion, you agree to the use of your personal data as described here.
